FAQs

 

How do I place an order?

You can place an order through our Contact us form on this website or through direct messages on our Instagram or Facebook page.


How far ahead of time should I book my cake?

2 weeks notice is recommended for all orders. Depending on availability, shorter lead-time orders can still be placed. Use the Contact us form to get a quote.


Design

My Instagram feed can give you a general idea of the styles I offer. If you like the design that I have previously made, you can order it again and you are more then welcome to alter it (change colour scheme/add or remove decorations/add a cake topper).

I will not replicate other cake designer’s work, but you are welcome to send me photos of cakes you like for inspiration.

If you do not have any specific design on your mind, I will be happy to create a unique design for you. I appreciate when I am given creative freedom!


Do you require a deposit for bookings?

A 50% deposit is required for orders over $200. All other orders have to be paid in full for booking confirmation. Your date is not secured until your deposit is paid. The remainder of your payment must be made anytime before pick up/delivery.


Do you make Gluten Free cakes?

We DO NOT offer Gluten Free options. Please be aware of this when serving to your guests and when ordering.


How to store my cake/cupcakes?

Cakes and cupcakes should be stored in a refrigerator only being brought to room temperature 30-40 minutes before serving. Cakes and cupcakes must be served at room temperature to prevent cracking of buttercream when cutting.

If you must bring your cake outside in hot weather, please only do so to cut and serve.

Keep it covered at all times when storing.


Where are you located?

We are located in Floreat, Perth.


Do you offer delivery?

Yes, we can deliver your order in areas within 20 km from Floreat, Perth. An additional fee will apply.


How do I transport my cake?

Always hold the cake box from the bottom only.

When transporting, your cake needs to be on a flat surface like the floor of your vehicle. Please drive carefully, bumps and sharp corners may cause your cake or decorations to slide or shift.

In warmer months your vehicle should be fully cooled with air conditioning on high. For cooler months do not run the heater while transporting.